If you’re a new client, please schedule your free 15-minute consultation by reaching-out through Janeapp or my contact page.
For returning clients, appointments can be booked online through the janeapp.
If you're having trouble reaching me, feel free to email me and I’ll be happy to assist you with booking.
-payments-
When you set-up your profile on JaneApp, please add a credit card on file. Sessions are charged right after they happen, and you’ll get a receipt by email right away in case you need it for insurance.
Payments need to be made before your next session. If a payment hasn’t come through by the end of the week, I’ll cancel your upcoming appointment and offer that time to someone else.
If you’d rather pay by e-transfer, just let me know ahead of time and we can arrange that. Receipts will be sent once payment is received..
-cancellations-
everyone’s time is valuable, so i ask that a minimum of 48 hours' notice is given for cancellations. This gives me the opportunity to offer these spots to other clients who might be on the waitlist.
unfortunately, appointments cancelled with less than 48 hours' notice will be subject to the full session fee
for urgent after-hours support, I’m happy to help if i am available. Please note that these off-hour calls will be billed at your regular session rate, plus a $20 after-hours fee.
If you're experiencing a mental health crisis or facing a life-threatening situation, please contact 911, the Mental Health Support Line at 310-6789 (no area code), or 1-800-SUICIDE (1-800-784-2433). You can also call or text 988 anytime for immediate mental health support.
-missed sessions-
I offer a 10-minute window for clients who may be running late for their sessions. After that grace period, I will consider it a missed session and you will have to reschedule.
If you arrive within the 10-minute grace period, we’ll go ahead with the session for the remainder of the scheduled timeslot. the full session fee will still apply.
I’d be happy to help if you need a letter or forms completed. However, please note that this is considered billable time and will be charged based on how long it takes to complete them.
I am expereinced with treatment referrals and am happy to support you through that process. If i am not able to fill-out every section of the referral package, I will provide the necessary information and signatures - as needed.
If you're looking to access a treatment facility and need a physician or case worker, i am willing to help you find the right supports to get you connected with the appropriate care.